/* デモ1:入居者対応AI 一次受付 — 配色はコーポレートサイトと同一トークン */
:root {
  --bg: #fbfaf7; --card: #fff; --ink: #3c4348; --muted: #6b7278;
  --line: #e7e4dd; --accent: #c25400; --accent-bright: #ff7900; --mint: #04e1aa;
  --danger: #c0392b; --night: #2f363b;
}
* { box-sizing: border-box; }
body {
  margin: 0; background: var(--bg); color: var(--ink);
  font-family: "Hiragino Kaku Gothic ProN", "Yu Gothic", Meiryo, system-ui, sans-serif;
  font-size: 14px; line-height: 1.7;
}

.demo-header {
  display: flex; align-items: center; gap: 16px; flex-wrap: wrap;
  padding: 14px 24px; background: var(--card); border-bottom: 1px solid var(--line);
}
.demo-header h1 { font-size: 16px; margin: 0; }
.demo-header .sub { color: var(--muted); font-size: 12px; }
.demo-header .spacer { flex: 1; }
.btn {
  border: 1px solid var(--line); background: var(--card); color: var(--ink);
  border-radius: 8px; padding: 8px 14px; font-size: 13px; cursor: pointer; font-family: inherit;
}
.btn:hover { background: #f0eee8; }
.btn.night-on { background: var(--night); color: #fff; border-color: var(--night); }

.layout {
  display: grid; grid-template-columns: 400px 1fr; gap: 24px;
  padding: 24px; max-width: 1400px; margin: 0 auto;
}
@media (max-width: 900px) { .layout { grid-template-columns: 1fr; } }

/* ---- 入居者スマホ ---- */
.phone {
  background: var(--card); border: 1px solid var(--line); border-radius: 22px;
  overflow: hidden; display: flex; flex-direction: column; height: 640px;
  box-shadow: 0 8px 24px rgba(47,54,59,.08);
}
.phone-head {
  background: var(--night); color: #fff; padding: 12px 18px;
  display: flex; justify-content: space-between; align-items: center;
}
.phone-head .who { font-weight: 700; font-size: 14px; }
.phone-head .who small { display: block; font-weight: 400; font-size: 11px; color: #bfc7cc; }
.phone-head .clock { font-size: 13px; font-variant-numeric: tabular-nums; }

.chat { flex: 1; overflow-y: auto; padding: 16px 14px; background: #eef1f4; }
.chat.night { background: #dfe4ea; }
.bubble { max-width: 78%; margin-bottom: 10px; padding: 10px 14px; border-radius: 14px; font-size: 13px; white-space: pre-wrap; }
.bubble.tenant { margin-left: auto; background: #8ee081; border-bottom-right-radius: 4px; }
.bubble.ai { background: #fff; border: 1px solid #e2e2e2; border-bottom-left-radius: 4px; }
.bubble.ai .ai-label { display: block; font-size: 10px; color: var(--muted); margin-bottom: 4px; }
.typing { color: var(--muted); font-size: 12px; padding: 4px 8px; }

.scenarios { padding: 10px 12px 4px; background: var(--card); border-top: 1px solid var(--line); display: flex; flex-wrap: wrap; gap: 6px; }
.chip {
  border: 1px solid var(--line); border-radius: 999px; background: var(--bg);
  font-size: 11.5px; padding: 5px 10px; cursor: pointer; font-family: inherit; color: var(--ink);
}
.chip:hover { border-color: var(--accent); color: var(--accent); }
.composer { display: flex; gap: 8px; padding: 10px 12px; background: var(--card); }
.composer input {
  flex: 1; border: 1px solid var(--line); border-radius: 999px; padding: 9px 16px;
  font-size: 13px; font-family: inherit;
}
.composer button {
  border: none; background: var(--accent); color: #fff; border-radius: 999px;
  padding: 9px 18px; font-size: 13px; cursor: pointer; font-family: inherit; font-weight: 700;
}

/* ---- 管理側ダッシュボード ---- */
.dash h2 { font-size: 15px; margin: 0 0 12px; }
.kpis { display: grid; grid-template-columns: repeat(4, 1fr); gap: 12px; margin-bottom: 20px; }
@media (max-width: 1150px) { .kpis { grid-template-columns: repeat(2, 1fr); } }
.kpi { background: var(--card); border: 1px solid var(--line); border-radius: 12px; padding: 14px 16px; }
.kpi .v { font-size: 26px; font-weight: 800; font-variant-numeric: tabular-nums; }
.kpi .l { font-size: 11.5px; color: var(--muted); line-height: 1.5; }
.kpi.highlight { border-color: var(--accent-bright); }
.kpi.highlight .v { color: var(--accent); }

.columns { display: grid; grid-template-columns: repeat(4, 1fr); gap: 12px; }
@media (max-width: 1150px) { .columns { grid-template-columns: repeat(2, 1fr); } }
.col { background: var(--card); border: 1px solid var(--line); border-radius: 12px; padding: 12px; min-height: 300px; }
.col h3 { font-size: 12.5px; margin: 0 0 10px; display: flex; justify-content: space-between; align-items: center; }
.col h3 .count { background: var(--bg); border: 1px solid var(--line); border-radius: 999px; padding: 0 9px; font-size: 11px; }
.col.s h3 { color: var(--danger); }
.col.done h3 { color: #1a7f5e; }

.ticket { border: 1px solid var(--line); border-radius: 10px; padding: 9px 11px; margin-bottom: 8px; font-size: 12px; background: var(--bg); animation: slidein .35s ease; }
.ticket .meta { display: flex; gap: 6px; flex-wrap: wrap; margin-bottom: 4px; }
.tag { border-radius: 4px; padding: 0 6px; font-size: 10.5px; font-weight: 700; }
.tag.cat { background: #e9e6df; color: var(--ink); }
.tag.u-S { background: var(--danger); color: #fff; }
.tag.u-A { background: var(--accent-bright); color: #fff; }
.tag.u-B { background: #b8b1a4; color: #fff; }
.tag.u-C { background: #1a7f5e; color: #fff; }
.tag.esc { background: #fdecea; color: var(--danger); border: 1px solid #f2c4bd; }
.ticket .txt { color: var(--muted); }
.ticket .time { font-size: 10.5px; color: var(--muted); }
.ticket.phone-alert { border-color: var(--danger); background: #fdf3f2; }
.ticket.phone-alert .ring { color: var(--danger); font-weight: 700; font-size: 11.5px; }
@keyframes slidein { from { transform: translateY(-6px); opacity: 0; } to { transform: none; opacity: 1; } }

.demo-note { text-align: center; color: var(--muted); font-size: 11.5px; padding: 0 24px 24px; }